If the invisible beam is broken, the garage door will automatically reverse to its fully open position. To prevent accidents when a garage door is closing, invest in a garage door opener that features photoelectric eye safety beams, which are mounted a few inches off the floor and send an invisible beam across the door’s path.Call an authorized Overhead Door™ Ribbon ® distributor at 1-800-929-DOOR for adjustment. If it is difficult to perform this task, your door may be out of balance, causing premature wear. The door should lift smoothly with little resistance and should stay open around three or four feet above the floor. Use the release mechanism on the garage door opener to manually open the door using its interior or exterior lift handles.To avoid damage to your door and/or opener, make sure you disable and/or remove any door locks, ropes, and/or cables prior to operating your opener.Improper handling or disconnection can cause breakage and serious injury. These parts are under high tension and require special tools for adjustment. Do not attempt to repair cables or springs.
If any of these components appear damaged, contact an authorized Overhead Door™ Ribbon ®distributor for inspection or repair. Look at the garage door’s springs, cables, rollers and pulleys for signs of wear. Visually inspect your garage door each month.Your owner’s manual provides instructions.
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